Safety and Quality Standards
Before shipping, our leeches are quarantined for at least 32 weeks from their last feeding, guaranteeing their health and readiness for use. Each order is packed in special, certified packaging that protects against mechanical injuries and temperature changes that may occur during transport.
Shipping Schedule
For the good of our leeches, we ship from Monday to Thursday. Orders placed and confirmed before 10:00 AM are shipped on the same day. On Fridays, we offer personal pickup, which must be arranged in advance by phone.
Customer Service
We are committed to maintaining high-quality relationships with our customers, treating each and every one of them as a business partner. The 24/7 availability of our team, both by phone and e-mail, guarantees support at every stage of cooperation.
Delivery Range
We carry out courier shipments throughout the European Union, without minimum or maximum order limits, which gives you full flexibility in purchases.
Complaints
Despite our best efforts, we realize that unpredictable situations, that require intervention may occur. If you have any problems with your order, please call us immediately at +512 378 343. We are here to help you and find the best solution.